Terms & Conditions
Effective date: January 2, 2026
These Terms and Conditions (“Terms”) govern your use of the website www.gozi.fr, operated by Gozi, an independent artist legally registered in France as an artiste-auteur.
By accessing or using this website, including purchasing products or services, you agree to be bound by these Terms. If you do not agree with all the Terms, please do not use the website or its services.
General Information
Throughout the site, “we”, “us”, and “our” refer to Gozi. This website offers tools, content, and services subject to your acceptance of all terms, policies, and notices stated here.
These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.
2. Online Store and Services
We sell original artworks and self-published reproductions through this website. We also offer custom services (artistic, advertising, and fashion-related), which are handled through individual agreements with specific terms defined for each client.
Some products and services may be available exclusively online and may be offered in limited quantities.
3. Eligibility
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws.
4. Pricing and Payment
In accordance with Article 293 B of the French General Tax Code (CGI), Gozi benefits from VAT exemption under the French micro-entrepreneur regime.
Prices shown on this website are therefore VAT-exempt (no VAT added).
VAT will not be charged unless annual turnover exceeds the legal thresholds applicable to the artiste-auteur micro-entrepreneur status.
5. Orders and Account Information
We reserve the right to refuse any order. We may, at our discretion, limit or cancel orders that appear fraudulent or involve multiple accounts or payment methods.
You agree to provide current, complete, and accurate billing and shipping information for all purchases made on our site.
6. Returns and Refunds
Returns are handled in accordance with our return policy, which forms part of these Terms. Please review it carefully before making a purchase.
7. Accuracy and Availability
We aim to ensure that product descriptions, pricing, and availability are accurate. However, we do not guarantee that all content is error-free or up to date.
We reserve the right to modify or discontinue products or services at any time.
8. Intellectual Property
All content on this website (including images, photographs, videos, texts, graphics, logos, and layout) is the exclusive property of Gozi, unless otherwise stated.
9. Third-Party Services and Tools
This website may provide access to third-party tools or services (e.g. payment processors, analytics, newsletter providers). These are provided “as is” without warranties or liability.
We are not responsible for the content or operation of third-party websites linked from this site.
10. User Submissions and Feedback
If you send us comments, suggestions, or creative material (whether requested or not), you agree that we may use them without obligation, including for promotional purposes, unless otherwise agreed in writing.
11. Privacy and Data Protection
Your personal data is processed in accordance with our Privacy Policy, which complies with the General Data Protection Regulation (GDPR). By using this website, you consent to the collection and use of your information as described therein.
12. Prohibited Uses
You may not use this site or its content:
for any unlawful purpose
to infringe our intellectual property rights
to harass, defame, or discriminate
to submit false or misleading information
to upload malicious code or compromise site security
to collect or track personal data without consent
We reserve the right to terminate access for any violation of these Terms.
13. Limitation of Liability
We do not guarantee that the website or services will be uninterrupted, timely, or error-free. All products and services are provided “as is” without warranties of any kind, express or implied.
In no case shall Gozi be liable for any direct or indirect damages arising from the use of this website or its products, beyond the amount paid for the relevant product or service.
14. Indemnification
You agree to indemnify and hold harmless Gozi, its affiliates, partners, and service providers from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
16. Termination
These Terms remain in effect unless and until terminated by either party. You may terminate them by discontinuing use of the website.
We may terminate your access at any time if we believe you have violated these Terms.
17. Governing Law and Jurisdiction
These Terms are governed by French law.
In the event of a dispute, the competent courts shall be those within the jurisdiction of Toulouse, unless otherwise required by applicable consumer law.
18. Changes
We may update these Terms at any time by posting a revised version on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.
19. Contact
For any questions regarding these Terms, please contact: gozi.art.contact@gmail.com
Return and Refund Policy
Effective date: January 2, 2026
At Gozi, we strive to ensure full satisfaction for our collectors and customers. This policy outlines your rights and responsibilities regarding returns, exchanges, and refunds for products purchased on www.gozi.fr.
Right of Withdrawal (EU Customers)
In accordance with EU consumer law, you have the right to withdraw from the purchase of non-customised items within 14 calendar days of receiving your order, without providing any reason.
To exercise this right, you must notify us in writing at gozi.art.contact@gmail.com within 14 days.
Please note: this right does not apply to custom-made or personalised artworks.
2. Return Conditions
Items must be returned in their original condition and packaging.
Return shipping costs are the responsibility of the customer, unless the item arrived damaged.
We do not refund original shipping costs.
Please note that, due to the nature of our business, return logistics must be coordinated directly via email.
3. Damaged or Defective Items
If your order arrives damaged, please contact us immediately with photos of both the artwork and the packaging at gozi.art.contact@gmail.com.
For signed limited edition prints, we may request an additional image showing that the artwork has been rendered unusable (for example, clearly torn or destroyed).This is a fraud prevention measure due to the unique nature of each piece.
Once verified, we will provide a replacement with the same edition number, at no additional cost.
4. Non-Returnable Items
We do not accept returns for:
custom-made or personalised artworks created to your specifications
items returned after the 14-day return period
items not returned in their original condition
5. Order Cancellations and Changes
Once an order enters production, it cannot be cancelled or modified.
Please carefully review your order details (including shipping address) before completing checkout. We cannot issue refunds or replacements due to errors in submitted information.
6. Exchanges
If you wish to exchange an item, please contact us first.
If your request is approved, we recommend placing a new order separately. Return shipping costs for the original item are the responsibility of the buyer, unless otherwise agreed.
7.Refund Process
Once your return or withdrawal request has been received and approved:
refunds will be issued to your original payment method
you will receive a confirmation once the refund has been processed
please allow several business days for your bank or card provider to complete the transaction
8. Contact
For any questions regarding returns or refunds, please contact:
gozi.art.contact@gmail.com